{"xsrfToken":"837f3e1148ecb96b6a8d262b2e49f15ae827544b_lout","branding":{"id":"2","key":"support","name":"Customer Support","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/69f2cee5-9f98-4110-9f3a-276aca901577/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhYjBlZWUwOS0yYzBjLTQ0MGMtYmI0Zi1hYTQyOGU5ZjQ0ZTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY5ZjJjZWU1LTlmOTgtNDExMC05ZjNhLTI3NmFjYTkwMTU3NyI6WyJyZWFkIl19LCJleHAiOjE3MTQxNzQzNjIsIm5iZiI6MTcxNDE3Mzc2Mn0.XJTC_ISyZx2Fpf8U5BrS6iIAYO3p7Ob8xkTGSQG_2qY&client=ab0eee09-2c0c-440c-bb4f-aa428e9f44e0&mode=fit","logoId":"69f2cee5-9f98-4110-9f3a-276aca901577","isLogoAvailable":true,"helpCenterTitle":"Quality Metrics for Business Support","sharedPortalName":"Quality Metrics for Jira","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Quality Metrics for Business Support","sharedPortalName":"Quality Metrics for Jira","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"2","key":"support","projectId":10006,"serviceDeskId":2,"name":"Customer Support","description":"","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"13","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10483,"iconUrl":"https://innovation-team-au.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10483","groups":[4],"key":""},{"id":"15","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10466,"iconUrl":"https://innovation-team-au.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[4],"key":""},{"id":"21","name":"Report a bug","descriptionHtml":"<p>Please be as specific as possible.</p>","callToAction":"Report a bug","introHtml":"<p>Found an issue with our app?</p>","icon":10476,"iconUrl":"https://innovation-team-au.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[4],"key":""},{"id":"20","name":"Suggestion","descriptionHtml":"","callToAction":"Suggestion","introHtml":"<p>See a place where we can do better?</p>","icon":10511,"iconUrl":"https://innovation-team-au.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[4],"key":""},{"id":"12","name":"Technical support","descriptionHtml":"<p>Please let us know where you are having difficulties. If possibly, please attach screenshots so we can address the issue quickly.</p>","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10472,"iconUrl":"https://innovation-team-au.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[4],"key":""},{"id":"16","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://innovation-team-au.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":4,"name":"General"}],"orderMapping":{"4":[12,13,21,20,15]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUPPORT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhYjBlZWUwOS0yYzBjLTQ0MGMtYmI0Zi1hYTQyOGU5ZjQ0ZTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MTQxNzQ5NjIsIm5iZiI6MTcxNDE3Mzc2Mn0.ocaZLeVpGHAamd66u5HUrtq2reg4gT9NmnnLuQgaVjs","targetCollection":"upload-project-10006","endpointUrl":"https://api.media.atlassian.com","clientId":"ab0eee09-2c0c-440c-bb4f-aa428e9f44e0","tokenDurationInMins":20}},"sharedPortal":{"name":"Quality Metrics for Jira","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}